New requirements for Rental Bonds Online and more
Fair Trading enquiries
13 32 20

Window safety devices in strata must be installed by 13 March


An important reminder to anyone who lives in, owns or manages a townhouse or unit block: to prevent children falling from windows, strata schemes must have window safety devices installed on all applicable windows by 13 March 2018.

If window safety devices are not installed by 13 March 2018, owners corporations may face fines.

The installation of safety devices applies to openable windows where the internal floor is more than 2m above the surface outside and within a child's reach (less than 1.7m above the inside floor) – see the diagram below.

Window safety diagram

Owners corporations are not required to monitor or enforce the use of window safety devices but must ensure they are installed by the 13 March deadline.

The devices must:

  • enable the maximum opening to be less than 12.5cm (a device that allows the window to be fully opened, fully closed and limited to less than 12.5cm is compliant), and
  • be able to withstand a force of 250 newtons (which is equal to 25 kilograms of force).

Complying safety devices include devices attached to a window frame or robust bars (as long as the opening can be limited to less than 12.5cm and can withstand a force of 250 newtons). Complying devices must also be installed on applicable windows in all common access areas, such as stair landings.

Residents with safety devices installed can still fully open their windows if they wish to do so, but it is strongly recommended that devices be engaged whenever children are present, to prevent falls.

Find out more about window safety device requirements on our website.


Are the apartments you manage fire safe?


Managers of multi-story residential buildings in NSW are urged to check if their buildings have external cladding made of aluminium composite panels.

Cladding is the material that covers external walls, if it is the wrong type or not installed correctly it can increase the intensity and speed a fire spreads.

The NSW Government is working hard to address these fire safety risks and new laws have been introduced to ban unsafe building products in NSW.

If you think a building you manage is at risk, take immediate action now: 

  • Find out if the building has aluminium cladding
  • Check whether the building’s fire safety statement is up-to-date
  • Ensure a fire safety professional has inspected any cladding
  • Take immediate action to make recommended changes.
For more information, visit the Fair Trading website. 

Upcoming events


Don’t miss out on booking your place at the upcoming real estate reforms information seminars: Castle Hill on 14 March 2018 and Coogee on 29 March 2018.

Other upcoming events include:

  • Strata Schemes Information Seminars (for owners and tenants): Kiama - 28 February 2018; Albury - 21 March 2018; Chippendale - 28 March 2018
  • Self-managing Landlords Information Seminars: Kiama - 28 February 2018; Albury - 21 March 2018; Chippendale - 28 March 2018
  • Strata Schemes Information Seminar (for professionals): Chippendale - 28 March 2018
  • Best Practice in Marketing Residential Sales (for professionals): Chippendale - 28 March 2018
  • Property Management Information Seminar (for professionals): Springwood – 4 April 2018

Visit our events register for details and to keep up-to-date on other events coming to your area.